In the year that marks Selmers’ 50th anniversary, the company, a leading solution provider for pipe cleaning, coating and handling equipment, has converted its after sales department into a customer care department. It has been renamed to Selmers Global Services (SGS). This decision allows Selmers to meet the requirements of the clients of today by offering extended services.
Their special anniversary campaign ‘We Care’ sees Selmers celebrating both its anniversary as well as the launch of SGS. In order to do so, the company have offered a complimentary gift, a free training or inspection, which is available on their website until the end of 2016.
Selmers values innovation in both products and process lines and in customer services. The launch of SGS is a clear example of how customer care evolves.
“It is essential to understand the expectations and needs from our customers to become close partners” explained Rob Schouten, Manager at SGS. “We are determined to achieve an optimal solution for each customer and therefore we let us challenge by customised solution requirements.”
Mr Smieszkol, Plant Manager at Izostal, has stated: “Izostal is always looking for opportunities to improve production processes and SGS has proved to be a reliable and constructive partner to achieve that.”
Read the article online at: https://www.worldpipelines.com/business-news/05082016/selmers-launches-selmers-global-services/